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At Puritan, we are continually updating and upgrading our facilities
and processes in order to meet the evolving needs of our customers.
We are fully equipped for fast turnaround of standard products
-- and the manufacturing of your custom orders.
Integrated manufacturing
We operate a fully-integrated manufacturing facility in Guilford,
Maine U.S.A. Order processing, manufacturing, packaging, and shipping
are handled from this centralized location. (We do have a full-line
warehouse in California to speed delivery for our West Coast customers.)
Our facility is ISO 9001:2000 Registered, ISO 13485:2003 Regulated and CE Marked for shipment into the European community, so you can order with complete confidence in our stringent quality controls.
Materials from natural to hi-tech
We match materials with specific applications to make high quality
products that deliver consistent performance. Wood-based products
and wooden shafts are made from Northern White Birch, which yields
a high tensile strength and is smooth to the touch. We card our
cotton and other fibers to maintain quality control. For many
of our specialty products we may use more high tech
materials, such as rayon, polypropylene, urethane, calcium alginate,
aluminum, stainless steel, and polystyrene, among others. For
example, Puritan is the worlds leading provider of diagnostic
polyester-tipped applicators.
And our facilities and processes are state-of-the-art. Our own
engineering staff helps design many of our manufacturing equipment
to enable new product and custom order production.
Quick response
We pride ourselves on customer service. All of our employees,
from manufacturing to service, are completely dedicated to making
a quality product and getting it to our customers in a timely
fashion. We take a great deal of pride in what we do and it shows
in our products (see What our Customers
Say).
Puritan's customer service center is headquartered at our manufacturing
facility. Here, computer systems are geared for EDI (Electronic
Data Interchange) to speed order taking and shipping. We have
three sales offices across the U.S. which work with our distributors
to serve and respond to customers in North America and around
the world. And, in addition to our Maine facility, we maintain
a full-line warehouse in California to provide service to our
West Coast customers.
Our customer service reps can assist with all export documentation
requirements to facilitate shipments, provide technical assistance,
or answer other questions regarding any Puritan product.
Fast order turnaround
Any standard item from our Puritan inventory will be shipped within
72 hours of the time we receive the order.
When your need is immediate, order before 2:00 pm and request
expedited same-day shipment via FedEx or UPS. Call
for details.
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